Hamilton East Public Library is accepting applications internally and externally for a full-time (40 hrs. per week) Ignite Studio Program Lead. Must be available to work a flexible schedule (some nights and weekends will be required). The hiring range for this position is $15.00-$17.00 per hour.
Ignite Studio is a 15,000 sq ft, arts-focused makerspace that offers patrons free use of a variety of maker equipment and supplies. This position will provide customer service, program facilitation, and administrative assistance in support of library services and programs, especially as related to the Ignite Studio makerspace. Ability to learn and feel comfortable with emerging technologies is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AN IDEAL CANDIDATE WILL:
EDUCATION AND/OR EXPERIENCE:
KNOWLEDGE, SKILLS, AND ABILITIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service – Provide prompt, attentive, and friendly customer service in-person and by phone; represent the organization well; maintain personal accountability and ownership for providing excellent customer service; seek and respond to feedback from customers to improve service; follow up and meet commitments; show willingness to go out of his or her way to help customers.
Teamwork – Cooperate and work together with all co-workers; plan and complete job duties with minimal supervisory direction, including using appropriate judgment; collaborate with and support coworkers by helping out where needed; create and maintain positive relationships with coworkers; ask for and listen to coworker feedback and incorporate feedback into revised processes; complete work on time and with proper quality; support cross-training and share learning with others; understand we are all stewards of taxpayer money.
Communications and Media – Communicate ideas and thoughts clearly, accurately, and respectfully; listen to others and seeks to understand others’ perspectives; have knowledge of communication techniques and methods, including alternative ways to inform and educate using electronic media, including but not limited to email, internet, and social media sites.
Adaptability – Willingness to take on new challenges and responsibilities; open to change and variety within the workplace; work hard to implement successful change in areas of responsibility; recommend and implement changes to improve processes and customer service.
Image – Portray a positive image of library; be a strong public ambassador and promote library programs and services during customer interactions.
Technical – Proficiency in using computers and related software; experience with library management system software, including cataloging systems and public interface systems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Outreach events may be conducted within the library facilities or at various community locations. A valid driver’s license is required.
The employee frequently is required to:
Please contact John Chomica at email@example.com or (317) 770-3266 with any questions.
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