“Every time we grab an ephemeral conversation or a spoken idea and capture it on paper, it becomes more powerful. Transforming the spoken word into something concrete and physical shifts the energy and quality of conversation in the room. Individuals feel heard when they see their contributions made tangible. Once listened to, a participant is more open and focused on others… Groups feel more productive and engaged when they can see and touch their work, especially when they see that work accumulating and surrounding them in their workspace,” – Brandy Agerbeck, author of The Graphic Facilitator’s Guide.